Product
What type of product do you sell?
We offer a wide range of products, we passionately select the latest collections of clothing, shoes, accessories as well as home items.
Order and delivery
How do I place an order?
Explore our catalog, add items to your cart, then follow the steps in the checkout process.
Can I change or cancel my order?
If your order has not yet been shipped, you may be able to modify or cancel it.
What are the delivery times?
Delivery times vary depending on the destination. For more details, see our "Delivery Policy" page.
Customer Service and Warranty
How can I contact customer service?
You can contact us by email at madiluxe31@gmail.com, or via our contact form on the website, Monday to Friday from 9 a.m. to 5 p.m.
What is the customer service response time?
We strive to respond to all requests within hours.